Terms & Conditions

Please read these Terms & Conditions carefully before accessing or using www.sansaraliving.com (“Website”). By visiting, browsing, or making purchases through this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of the Website.

These Terms & Conditions constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000, and the applicable rules thereunder. This document is generated electronically and does not require any physical or digital signature.

  1. About Sansara Living

Sansara Living is engaged in the design, manufacturing, customization, and sale of premium solid wood furniture, home décor products, and related lifestyle solutions. Through our Website, we aim to provide customers with a convenient, secure, and transparent platform to explore and purchase handcrafted furniture products tailored to their preferences.

  1. User Accounts

When creating an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your device. Any activity conducted through your account shall be deemed your responsibility.

You agree to provide accurate, complete, and up-to-date information while registering and using your account. In the event of any suspected unauthorized access, misuse, or security breach, you must notify Sansara Living immediately.

Sansara Living reserves the right to suspend, restrict, or terminate any account, remove content, or deny access to the Website if any misuse, fraudulent activity, or violation of these Terms is identified.

  1. Permitted Use of the Website

The Website is provided solely as a platform for customers to browse, customize, and purchase furniture and décor products offered by Sansara Living. You are granted a limited, revocable, non-transferable, and non-exclusive right to access and use the Website for personal and non-commercial purposes.

You shall not:

  • Copy, reproduce, distribute, or resell any portion of the Website or its content without prior written authorization.
  • Use automated systems, bots, scraping tools, or data-mining techniques to extract Website information.
  • Modify, create derivative works from, or commercially exploit any content, trademarks, or intellectual property displayed on the Website without permission.

You may create a hyperlink directing users to our homepage for personal and non-commercial purposes, provided such linking does not misrepresent, damage, or falsely associate Sansara Living with any person, product, or service.

  1. User Conduct and Responsibilities

By using this Website, you agree not to:

  • Interfere with, disrupt, or compromise the operation, security, or functionality of the Website.
  • Upload, publish, or transmit unlawful, defamatory, offensive, obscene, abusive, discriminatory, or harmful content.
  • Misrepresent your identity or falsely claim affiliation with any person or organization.
  • Introduce viruses, malware, malicious code, or any technology intended to damage or interfere with the Website.

Violation of these obligations may result in account suspension, access restrictions, legal action, or other remedies available under applicable law.

  1. Reviews, Feedback, and User Content

Users may submit reviews, comments, suggestions, feedback, or other content, provided such content is lawful, respectful, and does not infringe upon the rights of any third party.

You agree not to use misleading identities, false email addresses, or impersonate any individual or organization while submitting content.

By submitting content to Sansara Living, you grant us a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, publish, distribute, display, and otherwise utilize such content across our platforms and promotional channels.

You represent and warrant that you possess all necessary rights to the content submitted and that its use by Sansara Living will not violate any third-party rights. You agree to indemnify and hold Sansara Living harmless against any claims arising from your submitted content.

Sansara Living reserves the right to review, edit, refuse, or remove any user-generated content at its sole discretion.

  1. Reporting Inappropriate or Objectionable Content

If you believe any content available on the Website is unlawful, offensive, misleading, or otherwise inappropriate, you may report it by contacting us at customer@sansaraliving.com.

Upon receiving such notification, we will review the matter and take appropriate action within a reasonable timeframe where deemed necessary.

  1. Intellectual Property Rights

All content made available on the Website, including but not limited to text, images, graphics, designs, layouts, product descriptions, logos, software, and source code, is owned by or licensed to Sansara Living and is protected under applicable intellectual property and copyright laws.

No part of the Website may be copied, reproduced, distributed, published, or used without prior written consent from Sansara Living. All rights not expressly granted herein remain reserved.

  1. Trademarks

The names, logos, trade dress, service marks, and trademarks appearing on this Website are the exclusive property of Sansara Living unless otherwise stated.

Any unauthorized use of such trademarks in connection with products, services, promotions, or activities not associated with Sansara Living is strictly prohibited and may result in legal action.

  1. Product Information and Accuracy

Sansara Living makes every reasonable effort to ensure that product descriptions, specifications, pricing details, and availability information displayed on the Website are accurate and current. However, inadvertent errors, omissions, or inaccuracies may occasionally occur.

We reserve the right to correct any errors, modify product information, update specifications, or discontinue products without prior notice.

Product images are intended for illustrative purposes only. Variations in wood grain, texture, finish, color, and appearance may occur due to the natural characteristics of wood and differences in display settings across devices.

  1. Pricing and Payments

All prices displayed on the Website are quoted in Indian Rupees (INR) and are inclusive of applicable taxes unless specifically stated otherwise.

Payments may be made through secure payment gateways and authorized payment service providers available on the Website. Sansara Living does not store customers’ debit card, credit card, or banking credentials on its servers.